Declan Reilly

Dundalk · Co. Louth · Ireland · +353 (87) 2430777 · declanreilly@gmail.com

An Information Technology professional with over 20 years experience in IT support working in multinational manufacturing companies. Qualified in Lean Six Sigma (Yellow Belt) with a proven track record in cost reductions and continuous process improvements. Demonstrates strong technical and problem solving skills working in a fast paced global team environment. An excellent communicator who is comfortable working cross functionally at all levels of the business. Other experience includes IT support for the SME and Educational sectors. Returned to full-time education in 2015. Graduated with a Pass with Distinction in BSc in Computing in 2018 and First Class Honours in BSc (Hons) in Computing in Cloud Computing in 2019. Recieved the 2019 Presidents Award for Academic Excellence.


Education

Dundalk Institute of Technology

First Class Honours - GPA: 80.00

Revieved the Presidents Award for academic excellece 2019, awarded to the student who has achieved the highest mark within their class for the given academic year.

Sep 2018 - May 2019

Dundalk Institute of Technology

Software Development Track

Pass with Distinction - GPA: 78.10

Sep 2015 - May 2018

Christian Brothers Dundalk

Intermediate & Leaving Certificate’s
Sep 1985 - May 1990

Experience

Systems & Network Administrator

Bose Ireland
  • Designed and implemented voice and data network upgrade improving network throughput x 10
  • Represented Bose IRL on international IT asset management team; warranty’s, firmware, support contracts
  • Implemented Wi-Fi Network for warehouse management within 6 months resulting in improved stock control accuracy
  • Implemented a desktop replacement / upgrade project with 150 PC’s replaced or upgraded in 3 months
  • Various Windows server installations, configurations and maintenance
  • Maintained and troubleshoot LAN/WAN connectivity issues for 140 users
  • Managed regular backup, storage, and retrieval functions of data for 140 users
  • Server and desktop patch management
  • Shop-Floor applications and general office IT support for 140 users
  • Provided end user application training as required for 140 users on both a one to one and classroom basis
Jan 2004 - May 2015

Field Support Engineer

Image Group, Drogheda
  • Installed and maintained networks for 100+ office and school clients in the North East area
  • Server, desktop, software and printer installs for clients as purchased
  • Hardware and software support as required
  • Installed and maintained desktop/server security and backup solutions
  • Provided training for client’s staff as required; PC/Network/Software
  • Technical sales support
  • Specific applications support; Accounts / Payroll / Warehouse & Stock Control
  • Various CAT 5 and telephony cabling projects
Dec 2001 - Dec 2003

Senior Systems Specialist

Tellabs Limited, Ireland
  • IT support for Manufacturing plant
  • Network support and maintenance
  • Server support and maintenance
  • Fibre Channel SAN support and maintenance
  • Setup a desktop imaging system for approx.300 local plant and EMEA sales office installs
  • Designed, implemented and maintained calibration system for plant
Feb 1997 - Dec 2001

Quality Technician

Seagate Limited, Ireland
Apr 1995 - Feb 1997

Quality Inspector & Quality Technician

IKEI Panasonic, Dundalk
Sep 1992 - Apr 1995

Skills

Programming Languages & Tools
Workflow
  • Mobile-First, Responsive Design
  • Cross Browser Testing & Debugging
  • Cross Functional Teams
  • Agile Development & Scrum


Certifications

  • Cisco CCNA
  • EIQA Diploma in Quality Management
  • EIQA Certificate in Quality Management
  • City & Guilds Quality Control 170, Part 1 & Part 2
  • City & Guilds Electronics, Part 1 & Part 2

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